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- According to the National Informatics Centre (NIC), traffic on the websites of the Ministry of Health & Family Welfare and the Indian Council of Medical Research (ICMR) has gone up significantly.
DETAILS
- Citizens look up to a source of genuine information on the pandemic.
- Various State centres of the NIC are working with the State governments to develop tracking and management portals to help the State and the district administration to combat the pandemic.
- This is done on similar lines of those already launched in Kerala and Meghalaya.
- For example, Covid-19 Jagratha: This portal was launched in Kerala.
- It is a one stop platform for the public to avail emergency services and information related to Covid-19 and ensures transparency and quality in public services and welfare measures.
CHALLENGES OF WORK FROM HOME(WFH)
- Highlighted by NIC
- Configuration Challenges: Configuring Virtual Private Network (VPN) access — core to enabling government employees to work from their homes — to a large number of employees in a span of three or four days.
- A VPN provides online privacy and anonymity by creating a private network from a public internet connection.
- Limited Manpower:
- Given most of the members at NIC were also working from home, executing change at different levels was difficult with a limited manpower.
- Logistical Constraints:
- Availability of laptops or a home desktop for every resource was another challenge.
- Apart from increased traffic on ICMR’s and Health Ministry’s website, NIC’s videoconferencing service is also being extensively used due to social distancing norms.
- The videoconferencing service used by government officials, including the President and the Prime Minister, besides Union Ministers, Governors and Chief Ministers.
National Informatics Centre
- NIC provides network backbone and e-Governance support to the Central Government, State Governments and UT Administrations.
- NIC has been closely associated with the Government in different aspects of Governance
- Established a Nationwide State-of-the-Art information and communication technology (ICT) Infrastructure.
- It has also built a large number of digital solutions to support the government at various levels, making the last-mile delivery of government services to the citizens a reality.
- It is under the aegis of the Ministry of Electronics and Information Technology
- It was established in 1976 and is located in New Delhi.
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