- The Covid-19 pandemic gives us a chance to reevaluate the worth of two major initiatives of the government:
- demonetization and digitization.
- Today, most bill payments have moved online and barring older people, who may prefer to pay their electricity bills at physical counters, digitization is delivering in spades.
- But digitization is not just about payments and financial transactions. Consider what all will happen as the current lockdown persists across the country.
Judiciary
- Courts are beginning to use video-conferencing to conduct hearings
- When the entire case is recorded, the possibility of judges conducting trials in an unfair way gets substantially reduced
- At some point, a judicial appointments commission will have video records of all judges shortlisted for promotions.
Healthcare sector
- Remote patient examinations, analysis of symptoms with the help of databases and algorithms, and even the basic task of taking down a new patient’s medical history can all be done remotely through a digital app or interface.
- India may be spending too much on training doctors at a cost of millions of rupees per head when a lot of that money could have been spent on technology to deliver competent and lower-cost healthcare.
- We should recognize the importance of going digital.
- It should make us think of how to convert the Covid-19 disruption into an agenda that brings us up to technological speed in various spheres of human activity.